Wednesday, November 9, 2022

Action Plan in Time Management

Do you have an action plan in your time management scheme? Last night while writing these articles, I had to check myself. The last thing I want to do is tell the readers how to manage time and be a hypocrite. The writing of these articles is rewarding since I realized that managing your time includes using your intelligence and skills, as well as putting an action plan into play. Action plans are lists of responsibilities that instruct a person “to carry out to achieve an objective.” The list centers on the goals immediately needing achievement on demand. The list or action plan enables you to center your attention on the specific obligations required of you. The marketplace has several software programs that help those of us that have busy schedules and time management is a struggle. The software’s available provide tools for storing names, addresses, SS# and other important information in a secure filing cabinet. Many of the large companies are wise to invest in this type of software, since it is a source for managing time. However if you own a smaller company, the software programs are often expensive so you might want to resort to some of the software programs that offer similar tools for organizing, such as Microsoft Outlook, to manage your time. Microsoft Outlook has book organizers, address books, and other tools sufficient enough to help smaller businesses manage their business. If you are storing files on your computer, be sure to backup your data so nothing is lost. Backups are essential for protecting important documents, and if spares you headaches if your hard drive fails, and your data is lost. If you are, storing data on discs or other storage mediums be sure to include a file name that you will remember. For example, if you are storing birth certificates or identifications in a file, name the file accordingly. This will help you stay organized, and ahead of the game. File extensions are connecting files to a particular file. Therefore, if you have outdated files, you might want to add a few extensions and label the file accordingly. This will help you get right to the important documents, and have the piece of mind you need if the outdated documents require reopening. If you have documents, lying around or in your computer that you no longer need, make sure this is true and toss them in the garbage. Why hang on to something that you will not need again? Wasted documents take up time and space in the sense that if you are searching for a document and continue to stumble on papers you no longer need, it is a waste of time. Most business requires maximum speed on computers. Moreover, when you are storing outdated files, your action in time management plan is out of socket. Getting ahead is organizing and tossing what is wasting space.  

Getting the ball rolling is an action plan that results with time management.



PODCAST LINK ABOUT THIS ARTICLE

Wednesday, May 25, 2022

Awesome 10 Things You Should Expect From Your IT Copywriter

Anyone who’s ever tried marketing IT products or services knows that it’s a specialist field. Your customers in the IT industry have very unique and specific requirements, and that means you do too. In order to write compelling copy around your offering, you need a copywriter with a solid understanding of the IT world – someone who’s not afraid to call themselves an “IT Copywriter”. 

So how do you know when you’ve found an IT copywriter? And – more importantly – how do you know what to expect from them? The following 10 tips will give you a good understanding of the qualities to look for – the things that make a copywriter an IT copywriter. 

1) IT background

Perhaps the most beneficial quality in an IT copywriter is a solid background of some sort in the IT industry. If your copywriter shares an understanding of your domain, you’ll spend far less time explaining the benefits of your product or service. Remember the last time you watched someone glaze over as you waxed lyrical about the wonders of your latest technology? You don’t want that to happen when you’re briefing your copywriter. More importantly, you don’t want that happening when your potential customers read your copy! 

2) Technical writing experience

Good technical writers are experienced in bridging knowledge gaps. This means they have to understand the technology, but they also have to be able to talk about it in the layperson’s language. A copywriter with technical writing experience in the IT industry is likely to have domain knowledge and an ability to hit the ground running. They’ll be quick on the uptake, so they’ll understand your product or service more rapidly than most. 

Of course, not every technical writer is a IT copywriter. You need to be sure they can write compelling copy – not just dry instruction manuals. Take a look at their samples and testimonials before making a decision.

The other important consideration – especially if you’re after a website copywriter – is, do they have online writing experience? Writing for an online medium is entirely different to writing for print. Readers have different requirements and objectives, and reading conditions are very different. Many technical writers have written online help, so they should know how to cater to these differences. To be sure, ask them to recommend a maximum page length or word count per page. The correct answer should include some comment on the trade-off between the problems of scrolling and the need for a high keyword count for SEO. Ask them whether they prefer long sentences or short (and hope to hear “short”).

3) Further Education

IT products and services are generally very complex in themselves. What’s more, the needs of the end-customer are also very complex and unique. This means there’s normally quite a steep learning curve for anyone new. Ask your IT copywriter if they have tertiary qualifications. It’s not essential, and – by itself – it’s no guarantee of quality copy, but it’s generally a good indicator of someone who’s been trained in the art of learning (i.e. researching, information filtering and modelling, knowledge retention, etc.).

The flip-side of that coin is to be wary of people who are technically qualified. Don’t discount them on sight (many technical people have made great IT copywriters); just remember that technically trained people have a tendency to take a lot of things for granted when speaking to lay-people. Your IT copywriter needs to be able to understand the technology and its complexities, but still relate to the issues of the non-technical customer.

4) Management Experience

Anyone with management experience – at any level – has dealt with decision makers. They may even have been a decision maker themself. In any form of promotion, you need to appeal to the decision maker. Your IT copywriter needs to develop an understanding of the needs, influences, pressures, problems, work environment, and constraints of your typical decision maker(s). The more understanding your IT copywriter brings to the relationship, the less time you’ll spend schooling them.

5) Marketing Experience

Actual marketing experience is a big plus. It brings with it a broader understanding of strategic marketing and the realities of working with a range of challenging people and evolving products and services. Look for an IT copywriter with corporate experience as a marketing manager or marketing coordinator, or someone who runs a copywriting business with a heavy marketing focus.

6) Testimonials

Anyone can call themselves an IT copywriter; few have the client testimonials to prove it. Testimonials are a great way to validate your IT copywriter’s claims. Ask to see some and read them carefully. Don’t just look at the company name and logo. You need to determine if the clients’ words back up the copywriter’s claims. And make sure the testimonial relates to the type of work you’re commissioning (or something with similar requirements).

7) IT Samples

The proof is in the pudding. ALWAYS ask potential IT copywriters to send you samples of their work. And – as with testimonials – don’t be fooled by flashy packaging, big names, and recognisable logos. Read the words. Are they relevant to your project? Do they convey a clear understanding of the subject matter? Do they convey benefits or just features? Are they written in a style that you find easy to read, yet compelling? And after you’ve read the words, double-check exactly how much input the copywriter had in their writing. Not all copy is written from scratch. Some copywriters work in teams, and others do more editing than writing. Make sure you get a clear understanding of your IT copywriter’s abilities and experience before commissioning them. 

8) Understand Benefits

Your customers aren’t interested in what you do; they’re interested in what you can do FOR THEM. In other words, they’re interested in what benefits your product or service will deliver. How will it make their day easier, more enjoyable, less stressful, safer, or more profitable? Identifying benefits is one of the hardest tasks in any advertising project. In fact, many people rely on their copywriter to help them uncover the most compelling benefits. Does your IT copywriter truly understand the benefits you’re promoting?

9) Contributes value

A good IT copywriter should have solid professional experience. They should bring value to your marketing push which goes far beyond the written word. Strategy, tactics, imagery, contacts, anecdotes, corporate identity… Your IT copywriter must bring more to the table than grammar and punctuation. Expect them to make suggestions, not simply take notes and say “Yes”. 

10) Plus all the normal copywriter requirements…

Of course, your IT copywriter must be able to satisfy all the normal copywriter requirements. Ask for a contract of works to be completed, a time estimate, a plan of attack, a CV, and SEO copy skills (if search engine presence is important to you). For more information about what to expect from a normal copywriter, see http://www.divinewrite.com/websitecopywriter.htm. 
regards DILIP GOVIND

BEST Things to Expect from Your SEO Copywriter

From the perspective of a business owner, webmaster, or marketing manager, the change exhibited by the Internet is profoundly exciting, yet profoundly disturbing. The information (and misinformation and disinformation) it offers, the business benefits it promises, and the rules it is governed by change at such a rapid rate that it’s almost impossible to keep up.

These changes have led to a growing appreciation of the value of quality web copy. This appreciation has, in turn, led to an influx of opportunistic ‘copywriters’ promoting themselves as website copywriters or SEO copywriters. Don’t get me wrong, there are quite a few excellent SEO copywriters out there, and you should definitely shop around. The purpose of this article isn’t to scare you; it’s to help you find the SEO copywriter who’ll deliver honest service and excellent results.

So with that in mind, take a look at the following ten tips. These are the things you have a right to expect from anyone wearing a name badge that reads “website copywriter”, “SEO copywriter”, “internet copywriter”, or “web copywriter”… (See also 10 Things to Expect From Your Website Copywriter and How to Make the Most of Your Website Copywriter.) 

1) An understanding of SEO

Obviously, your SEO copywriter must have a solid understanding of the essentials of Search Engine Optimization. They must know that ranking is essentially the result of a website’s relevance (i.e. keywords) and importance (i.e. inbound links). There are a whole lot of other factors involved, but if your SEO copywriter doesn’t understand these two basics, you should look elsewhere. If you’d like to ensure your SEO copywriter knows a little more than just the basics, take a look at SEO for CEOs, Writing SEO Copy, SEO Trade Secrets, Web Copy - How Much is Enough?, and How to Top Google by Writing Articles for some clues as to what you might like to ask in order to assess their knowledge.

2) Proven experience

The proof is, as they say, in the pudding. It’s not enough that your SEO copywriter can talk the talk; they must also be able to walk the walk. Ask to see some examples of websites for which they’ve obtained some good rankings. Note that it may be very difficult to find an SEO copywriter who has actually worked on both keywords and link generation, so if you find one who has, and they write well, snap ‘em up! They’ll have a very broad and useful working knowledge of search engines.

3) An understanding of how many keywords to use

You don’t want to fill every page up with every keyword you’re targeting. This simply dilutes your site’s relevance and reduces readability. Ask your SEO copywriter how many keywords they would recommend targeting on each page. Hopefully they’ll suggest no more than 3, preferably 2. By targeting 2 keyword phrases per page, you can use them a lot without impacting readability.

4) Clear agreement on who will provide keywords

Someone needs to perform a keyword analysis in order to figure out what words you should be trying to rank highly for. Your SEO copywriter should be able to do this for you, but it’s quite often more cost-effective if someone a little closer to the business does it. Either way, make sure your agreement with your SEO copywriter makes it very clear who is performing this task. Don’t assume the SEO copywriter is going to do it, because they may assume you’re going to do it, and then you’ll blow your budget.

5) Keywords or keyword phrases

Expect your SEO copywriter to offer some advice regarding how specific you should be with your keywords. In most industries, the competition for keywords is so fierce that you’ll be forced to target very specific keywords in order to rank – at least at the outset. For instance, if you’re in IT, you probably wouldn’t start out by targeting the keyword “IT”. The competition is immense (at the time of writing, there were approx 3,240,000,000 results for this search in Google.com) and the IT giants already dominate the search engines for this keyword. Instead, try using a more specific keyword phrase like “IT infrastructure consulting new york” (at the time of writing, there were only around 4,000,000 results for this search in Google.com). The other benefit to targeting more specific keyword phrases is that you’ll generate more relevant leads.

6) Agree on word count per page

Always make sure your SEO copywriter gives you an indication of the number of words they expect to write per web page. While it’s necessary to have a decent body of words on most of your web pages, you certainly shouldn’t have too many. What “too many” is all depends on your industry, the objective of the page, and the needs of your audience. It’s always a delicate balance, but it’s certainly possible to rank highly with only 100-200 words per page. So don’t be fooled into paying for copy you don’t need!

7) Density targets & measure

SEO of a web page is NOT guess-work. A good SEO copywriter will talk about density measures. This is a measure of the number of time the keyword phrase appears on the page. It’s expressed as a percentage of the total word count of the page. So if your page has 200 words, and your keyword phrase appears 10 times, its density is 5%. As a rule of thumb, your SEO copywriter should be aiming for a density of approximately 5% for your primary keyword phrase and 3-5% for your secondary keyword phrase. If your density measures are much higher than this, readability will be reduced, and you’ll risk being perceived as spam by the search engines. Make sure your SEO copywriter understands keyword density, is prepared to state the target density for each keyword phrase, and is also happy to be measured by that standard (should you decide to measure).

8) Where to place keywords

The question of keyword placement has been the subject of much debate amongst SEO copywriters. While it is still unclear how much impact placement has, there is a general consensus that it has SOME impact. Be sure that your copywriter is aware of this impact. Popular opinion has it that keywords are more effective if they appear in headings, bolded text, links, and generally toward the beginning of the page.

9) Some comment on structure & links

Websites are generally better indexed by search engines if their spiders can traverse the entire site using text links. This means your SEO copywriter should be linking each page to every other page using text links. If your site is complex, this may be impractical, so your SEO copywriter will need to create a hierarchical structure for your site. First, they should break your subject material down into categories. Then for each category, they should write a summary page. These summary pages should be accessible from higher level pages via text links. They should also be accessible from each other. Each summary page should link – using text links – to a number of pages discussing the finer details of the category. And each detail page in a particular category should link to every other detail page in that category (once again, using text links). This way the spiders are able to travel from the top of your hierarchy to the bottom, and from left to right across any level.

10) Don’t believe grand promises

SEO copywriters can play a significant role in increasing your search engine ranking. But they can’t do it overnight. By optimizing your site for your target keyword phrases, an SEO copywriter is simply declaring the relevance of your site. If you engage an SEO copywriter to write helpful articles containing a byline with a link back to your site, you can then submit these articles for publication on the Internet, and this will steadily increase your ranking. But if an SEO copywriter tells you they can dramatically increase your ranking in a matter of hours or days, be wary. NOTE: Your SEO copywriter should be able to submit your articles to various submit sites on the Internet. These sites are closely watched by hundreds of thousands of publishers of e-newsletters and article pages from all around the world. High quality articles are quickly snapped up and published prolifically. And each time your article is published, you’ve got another link back to your site, thus increasing the importance of your site (to the search engines). If you’d like to submit your own articles, your SEO copywriter should be able to sell you a list of 50 or more submit sites for as little as USD$99.

regards DILIP GOVIND

Tips for Better Copywriting

We all learned how to write in school, but in advertising, there are some simple techniques that experienced writers use to convey messages with greater impact and brevity.  Without being too tutorial, you’ll find these 9 tips quite handy when writing your next sales letter, brochure or web page.

Avoid the wimpy verbs—is and be.
These “do-little” verbs only occupy space and state that something exists.  So don’t write “There is one simple omission that can transform a sentence from boring to brilliant.”  Do write “One simple omission can transform a sentence from boring to brilliant.” Similarly, avoid “We will be running the new program from our Dallas office.”  Instead, opt for “We will run the new program from our Dallas office.” 

Place the longest item at the end of a series. 
Start with the simple and work toward the complex.  It’s less confusing and makes a more memorable ending to the sentence.  If you have a series like “He was always later that Joan, loud and boring.”  Opt for “He was loud, boring and always later that Joan.” 

Specifics are more convincing.
Unless you must for legal reasons, don’t use words like many, several, approximately, nearly and other such mushy weasel modifiers. Specifics tell your audience that you know what your product can do based on tests, research, results, etc. 

Modify thy neighbor.
Neighboring clause, that is.  Make sure your modifiers apply directly to the pertinent clause in question. Do this and you’ll avoid such gaffes as “I collided with a stationary truck coming the other way.  (The truck wasn’t coming the other way, it was stationary.)  Better to tell the judge “I was coming the other way and collided with a stationary truck.” (You’ll still pay the penalty for running into a truck, but at least you’ll come across as sober.)

Use single verbs to avoid doublespeak. 
Single verbs can often do the work of two similar verbs.  Instead of “The computer was operating and running smoothly,” go for “The computer was running smoothly.”  Or, instead of “He was empty and ran out of gas,” go for the more direct “He ran out of gas.” 

Vary sentence length.
A string of sentences all the same length can be boring.  Start with a short sentence or at least a medium-length one, then go long, short, medium or any combination thereof.  Imagine a person talking in sentences that are all the same length.  Robotic.  

Are your sentences like the Energizer Bunny?
They go on and on. Just because you’re conveying legal or complex technical information, doesn’t mean you have to use serpentine sentences that never seem to end. Instead of saying “Laser beams, which have many properties that distinguish them from ordinary light, result from the emission of energy from atoms in the form of electromagnetic waves.” Break up and re-phrase to “Laser beams have many properties that distinguish them from ordinary light. They are produced when atoms emit energy in the form of electromagnetic waves.”  

Go short and sweet.
Why use a 4- to 5-word phrase when a 1- to 2-word version will do nicely—with no loss in meaning?  Statements like “in view of the fact that” can be easily reduced to “since” or “because.” Word economy is particularly important, especially when you’re paying for premium ad space in a major publication. 

Don’t overstate the obvious.
Redundancy is good for space travel, but not for clear writing.  Phrases like "anticipate in advance," "totally finished," or "vital essentials" will drive your readers crazy and communicate very little. The same goes for stringing two or more synonyms together like "thoughts and ideas" or "actions and behavior.”  It makes readers wonder if you really meant to say two different things or just wanted to reinforce one word with a needless synonym.  

So the next time you’re struggling with that sales letter, mailer or web page, follow these simple rules. They’ll help you communicate your message more clearly and with greater selling power. Remember, there are 26 letters in the English alphabet.  Use them wisely.
regards DILIP GOVIND

9 Essential Items Your Website Copywriter Must Know About Your Business BEFORE Writing a Word…

It’s pretty much a given…when you hire a copywriter for your newly designed web site, your getting someone with above average writing skills. But the best copywriters are more than merely good writers. They are expert interviewers, researchers and marketers. Before sitting down to compose those lead generating or sales gems, they must completely understand all the benefits of your product or service, your goals for the project, what makes your customers tick and what distinguishes you from the competition.

If your copywriter is not covering these topics and asking these questions before he begins writing your copy, you will not get the biggest bang for your buck.

Website copywriting components:

·        Project Objective 

Is the purpose to make a sale, educate your customers, raise market awareness of your product or service, enhance your company image…or perhaps , internally, excite your sales force, improve company esprit de corps, build company loyalty?

·        Target audience:

Who is the customer to whom we are writing? What are their sex and ages? What jobs they hold? What about their social status and economic circumstances? Where are your customers geographically concentration? What motivates them? What if anything do they already know about your product/service?

·        Product description: 

What are all the product’s features; its specifications, components, its manufacturing and delivery process? What efforts have een made to market it to date?

·        Customer benefit:

Why should the customer buy your product or service? Can you quantify savings in time, money and/or effort?  What is the relative importance of this product/service to the customer? 

·        Support for benefits claims: 

What proof is available to support your product/service claims; in the form of test data, focus group reports, testimonials? We are looking for specific, quantifiable facts here, not subjective generalities.

·        Competition:

Who are your competitors in the marketplace? How can I get an objective assessment of their features and a comparison to your product or service?

·        Creative consideration:

What are the limitations and constraints for the promotion; such as budget, schedule, and overall requirements?

·        Distribution:

How do you intend to market this promotion?  What is the planned marketing campaign…ad runs when and where, brochure distribution and mailing plans?

·        Unique Selling Proposition:

What specifically makes your product/service unique in the marketplace? What separates you from the competition?
regards DILIP GOVIND

Friday, May 6, 2022

8 Strategies To Catapult Your Copywriting Skills To The Next Level

 I am about to share with you 8 quick ideas and suggestions to dramatically help you improve your copywriting skills as you get going. 


You can use these tips when it comes to creating offers, E-mails and sales letters that grab people’s attention.


So without further ado, here they are!


Number one: 

Always write your sales letter with the individual in mind.


Whenever you’re writing a sales letter or an E-mail, you want to write that E-mail or sales letter as though you were talking to one person.


Number two: 

Pull them in with the first line. 


You’ve got to create interest with the reader, the very first line that they read.


Number three: 

Use bullets. 


People like to scan, they like to quickly read things as fast as they can, and using bullets makes that whole process a heck of a lot easier. So use them.


Number four:  

Just let it flow. 


When you’re starting to write a letter, it is very difficult to just start from top to bottom and write everything. When it comes to writing it and actually putting everything down in order, I want you to just write as it’s coming out. You’re going to have moments when inspiration hits you and your pen is going to go like crazy or your fingers are going to go like crazy on the computer keyboard, and I want you to just let it flow.


Number five:

Write like you speak. 


I briefly touched on this in one of the earlier points. But it’s much easier for you to envision that you’re communicating with one individual as though you’re having a conversation with that person, because when that person reads your sales letter or your E-mail, they’re going to feel like you’re talking right to them, and that’s exactly what you want.


Number six:

Make your communication easy to read. 


What I mean by that is use short paragraphs. Use pictures. I want you to bold certain things. I want you to highlight important areas. 


Number seven:

I want you to stress the benefits and not the features.


I want you to put yourself in the shoes of the person reading your communication piece

The number one question that they’re going to be asking is: What’s in it for me? You have to address those things, and you’ve got to stress the benefits of your particular communication piece that you’re trying to use.


Number eight:

I want you to keep the reader interested. 


How do you do that? On a sales letter there are a ton of ways that you can keep the reader interested, and I’m going to give you a few of them right now.

-     You can use graphs. 

-     You can use pictures. 

-     You can use audio. 

-     You can use video. 

-     Another one that people love to see are testimonials. 

-     Another one that you can always use is giving examples of proof. 

-     Do you have checks? 

-     Do you have screen shots of people registering for certain things? 


Whatever you’re trying to sell or promote, I want you to give proof that it works or that it would provide benefit to the person that is reading it – screen shots, pictures, testimonials – these are all great things of proof.


So there you have it… 8 quick tips to improve your copywriting skills. This is not the be all and end all of copywriting techniques but they will definitely help you jump over some of the hurdles that are standing in your way!



8 Steps To Irresistible Email Copy Every Time

 => Step #1 - WHO DO YOU THINK YOU`RE TALKING TO?


Before you sit down to write your email sales letter, you`ve got to determine exactly who your audience is. This is a master key to getting results from email marketing.


Ask yourself these questions:


- What do your prospects/customers want?

- What frustrates your prospects/customers most?

- Who else is selling something similar to you?

- Why should your prospects/customers believe you?

- Why should prospects/customers respond to you instead of someone else?

- What kind of appeals will your target market respond to?



=> Step #2 - A GREAT SUBJECT IS YOUR OBJECT


Before an email can generate results, recipients need to open it. But what can you do to spark their interest and get their interest "motor" revved up?


Your SUBJECT LINE is the key.


There are four types of email formulas you can use as a guide in crafting your email. Each has a different PSYCHOLOGICAL APPEAL that works like magic on consumers. Here are some examples:


- State a powerful benefit - "Empowerism Satisfies Your Need for Leads"


- Pique curiosity - "Empowerism Has Uncovered the Secrets of Success"


- Write your subject line with a news angle - "Empowerism Launches RSVP For Those Who Want to Double Their Money Fast!"


- Offer Immediate Gratification - "With Empowerism RSVP, you can start the money wheels turning before the sun goes down tonight"


Here`s an important "homework assignment": Write at least 25 SUBJECT LINES before you decide on which one to use. Take the best two and test them against each other in your marketing campaign. (Save the "losers" to use for other purposes or spruce up later.)



=> Step #3 - WHAT`S IN IT FOR THEM?


Sit down and write every conceivable benefit your product has. Don`t know the difference between features and benefits? Features describe the product; benefits describe the results of using the product. Features appeal to logic...logic justifies emotion...emotion drives sales (see below).


Here`s a rule of thumb for benefits: ask yourself "What can my product or service do for my customer?" Then begin to write your letter telling your reader WHAT`S IN IT FOR THEM. Tell them how much better life will be for them after they buy from you. Tell them how much better they`ll feel. Tell them how their peers will respect them more.



=> Step #4 - AN EMOTIONAL APPEAL


When promoting anything to anybody, you must remember that buying decisions are based upon emotion and later backed up by logic. Before you write a single word, determine what emotional hot buttons you need to push to "jumpstart" your prospect.


Selling health supplements? Go for the "fear of illness" button with "A Natural Way to Save Your Eyesight." Selling political bumper stickers? Hit the "anger" button with: "Let the President Know What You Think of His Policies." Other buttons include: curiosity, greed, ego, vanity, hope, and/or fear of scarcity or security.



=> Step #5 - A NAME YOU CAN TRUST


To convince people to buy your product or service, you must make them believe that your offer is credible and that you (or your product) will deliver as promised.


How do you do that? Here are three ways you can build credibility with the readers of your sales letter:


- Provide testimonials.

- Include endorsement letters from authority figures in your industry

- Make your offer and promises sincere and believable.



=> Step #6 - A GUARANTEE


Nowadays, trying to sell without some type of guarantee is a losing proposition. You`ve got to have one. And the stronger your guarantee, the better your response will be. And, believe it or not, although most people will NOT ask for a refund, they`ll trust your offer knowing that you stand behind it.


You can offer a 24-hour, 30-day, 60-day, 90-day, or even a full-year. And here`s an interesting fact: The longer the time period, the fewer returns you`ll have! It`s human nature to procrastinate, so the more time someone thinks they have to get a refund, the more they`ll put it off or forget about the refund altogether.



=> Step #7 - DON`T FORGET TO ASK


It happens all the time. Someone makes a fantastic sales presentation, and then doesn`t close the deal because he/she didn`t clearly ask for the order or made the process confusing rather than simple.


- From the Research Department: Statistics show that you need to ask for the order at least three times to close substantial sales. (Some studies put the number at 7!)


If you can, offer several ways for your prospects to order -- consumers love choice. It tells them, "You`re talking directly to me and meeting my unique needs." If you only offer one way to order, make it crystal clear how AND how easy it is. Describe it in detail and ask for the order. Then ask again.



=> Step #8 - THE EYES HAVE IT


It`s a well-known fact: Large blocks of copy are intimidating and will often send people running for the hills or at least the Delete button.


The solution? Break up paragraphs into two to four sentences. Use several subheadings throughout the email letter. And use asterisks, dashes, and ellipses (...) to give your copy more rhythm. Bullet points are excellent eye-catchers - use them whenever appropriate.